Costco Wholesale
Front End Supervisor
March 2024 to Present

Drive operational excellence and team performance across multiple high-volume warehouse locations through strategic leadership and process optimization.

Key Achievements:

  • Increased cashier focus capture by 30% and credit card applications by 50% within seven months at Overland Park #369 through targeted coaching and performance management.

  • Selected to support NW Omaha #1690 grand opening; trained new front-end supervisors on operational procedures, best practices, and daily management while contributing to local marketing initiatives.

  • Transformed front-end operations at Springfield #1486 by implementing digital solutions, optimizing automation code for break scheduling systems, establishing standardized communication protocols, and creating comprehensive procedural documentation.

Core Responsibilities: Employee development and coaching | Sales performance analysis | Schedule management | Daily operations coordination | Cross-functional team leadership

EXPERIENCE

Costco Wholesale | Overland Park, KS
Cashier and Cashier Assistant
October 2019 to March 2024

Contributed to operational success across multiple warehouse locations while supporting two major warehouse openings: Meridian, Idaho (2020) and Ankeny, Iowa (2022).

Key Contributions:

  • Selected for new warehouse opening teams, supporting marketing initiatives and launch operations across state lines.

  • Maintained front-end operations excellence while cross-training in membership sales and multiple departments.

  • Demonstrated operational versatility by adapting to varied departmental needs during both standard operations and high-volume launch periods.

Amazon | Lenexa, KS
Trainer and Line Supervisor
October 2019 to January 2024

Supervised and developed high-performing teams during high-volume peak seasons, ensuring operational excellence through effective training and safety leadership.

Key Responsibilities:

  • Led team training and supervision during critical peak operational periods.

  • Maintained safety compliance and workflow efficiency across fast-paced warehouse operations.

  • Coached associates to optimize productivity while adhering to safety protocols and standard operating procedures.

YWAM Maritime Academy | Harpenden, UK
Director of Training
July 2017 to September 2019

Led international team development and strategic program expansion for maritime education organization across multiple campuses. Co-founded the Youth With A Mission Maritime Academy.

Key Achievements:

  • Developed and launched new maritime courses and associate degree programs from concept through implementation.

  • Built strategic business partnerships to expand organizational reach and collaborative training opportunities.

  • Managed multi-site operations, coordinating campuses and international marketing campaigns across regions.

Core Responsibilities: Curriculum development | Strategic program implementation | Team leadership and training | Event planning and coordination | International partnership development | Public speaking and instruction

SKILLS

Leadership & Operations
Team Leadership & Development | Process Optimization | Training & Coaching | Cross-Functional Collaboration

Sales & Marketing
Sales Performance Analysis | Marketing Campaign Coordination | Customer Relationship Management | Copywriting

Technical Proficiency
Squarespace & Wordpress Development | Microsoft Office Suite | Google Workspace | UI/UX Design | Digital Automation | Data Analysis

Published with the UofN:
Ten Courses
Two Associates Degrees

Developed Websites:
OMP Church
YWAM Maritime Academy
YWAM Next Wave
Orphans Know More

PROJECTS

VOLUNTEER

YWAM Niagara
Advisory Board
Niagara, Canada

University of the Nations
Maritime Curriculum Advisor

RiverPark Church
Communications Consultant
Parkville, Missouri

The Oval Cafe
Barista
Harpenden, UK

EuroRelief
Refugee Camp Labor
Lesvos, Greece

Marine Reach m/v Pacific Hope
Watch Officer
Vanuatu, Fiji, and Panama

EDUCATION

University of the Nations | Lesvos, Greece
Maritime Studies
April 2017 to Sept 2019

Completed modular maritime training program focused on navigation, seamanship, and leadership development. Managed campus website and marketing initiatives while volunteering with refugee relief efforts in Greece.

Youth With A Mission | Blantyre, Malawi
Biblical Studies
Sept 2016 to Jan 2017

Completed intensive biblical studies program combining classroom instruction and field application. Focused on leadership principles, public speaking, and organizational management. Applied skills through partnerships with churches and nonprofits across Tanzania and Malawi.

TRAVEL

Countries lived in > 1 month:
England, Greece, Malawi, Spain, Tanzania, and United States of America.

Countries visited for < 1 month:
Australia, Canada, Croatia, Fiji, France, Iceland, Ireland, Italy, New Zealand, Northern Ireland, Scotland, Switzerland, Thailand, Turkey, Vanuatu, and Wales.

Countries within the borders of:
Bosnia & Herzegovina, China, Ethiopia, Germany, Holy See, Malaysia, Monaco, Netherlands, Norway, Panama, Singapore, South Africa, and Turkmenistan.